In case you are unable to open a trade, there could be a few possible reasons that could cause that:
💰 Not enough funds: Every trade has a minimum investment threshold. Make sure you have enough funds on your balance to be able to invest.
👉🏻 To deposit more funds to your NAGA account, read this article
💼 Not enough margin - Every trade has a minimum required margin in order to open a position and keep it opened.
👉🏻 You can check the required margin of each asset on our website.
🕕 Markets are closed - Each asset is tradable when the market is open. When the markets are closed it is not possible to open a trade, modify it or close it.
👉🏻 You can check the Trading Hours for all assets here. Just press the blue "plus" icon near each asset to open market hours information.
📔 Your account has Read-Only Status - This can happen if you fail to verify your account within 15 days from the registration.
👉🏻 Check how to verify your account here.
✅ Choose correct trading account - Make sure that you are logged in to the correct trading account with available funds and with the correct MT terminal (MT4 or MT5).
👉🏻 Learn how to add a new trading account here.
👉🏻 Learn how to transfer funds between your accounts here.