As a publicly-listed company and fully regulated financial services company, NAGA adheres to the strict regulation in regards to Anti-Money-Laundering (AML) and Know-Your-Customer Policies (KYC). We are required to verify the users that trade on our platform with identity verification and proof of residence verification procedures.
When it comes to KYC, we as a regulated company want to ensure that our customers provide us with sufficient information about their residency and personal verification data (such as passports).
We fully understand that the regulatory requirements create a bit of extra work at your end (as well as ours) but ultimately it ensures that all users can enjoy the NAGA Platform at its fullest!
In order to avoid any account restrictions (trading halt, withdrawal of funds, or account closure) your account should be verified as soon as possible.
Read this guide to learn how to verify your account.
❗️At any point, NAGA has the right to request additional identification documents in accordance with regulation. It is important to remember that verification is an ongoing process, therefore when documents expire or too long a period has lapsed since previous submissions, we may be required to request additional or updated information.